Get in touch
Questions about an order, a payment or selling on Trade-Hub? We usually reply within a few hours.
We reply within a few hours
We reply here and by email
Lagos, Nigeria
Chat With Us
Talk to our support team right here. If you leave this page, we email you the reply, and your chat is waiting when you come back.
Prefer email?
Send us a message anytime and we'll get back to you within a few hours.
info@thetradehubstore.comDelivery times vary by your location and the vendor. Once your order is confirmed, the vendor will process and ship it, and you'll receive updates via email throughout.
Once your order ships, you'll receive an email with a tracking link. You can also log into your account and visit 'My Orders' to view real-time updates.
Yes! We have a 7-day return policy for most items. The product must be unused and in its original packaging. chat with us or email us to initiate a return.
Tap 'Sell on Trade-Hub' at the top of any page, fill in your business details and ID, and your store goes live once it is approved, usually within 48 hours.
Open the menu and tap 'Become an affiliate', or use the link at the bottom of any page. It is free to join: you share Trade-Hub links and earn on the sales they bring.
We accept bank transfers and card payments processed securely via OPay. All transactions are encrypted and safe.
Don't worry: failed transactions are usually reversed within 24 to 72 hours. chat with us or email info@thetradehubstore.com and we'll resolve it immediately.